What eCommerce Sellers Need To Know About The European Supply Chain Crisis
Supply Chain Crisis

What eCommerce Sellers Need To Know About The European Supply Chain Crisis

The supply chain crisis is a topic that’s been impossible to avoid for eCommerce sellers. It’s been front and centre in the media, both in the UK and across Europe, as supply bottlenecks affect consumers’ access to the goods they want, when they want them. Known as the ‘just in time’ supply chain, the various …

eDesk Newsdesk – A Weekly eCommerce News Roundup
eDesk newsdesk

eDesk Newsdesk – A Weekly eCommerce News Roundup

eDesk Newsdesk is a weekly series where we share a round-up of eCommerce news, trends, expert perspectives, and the odd chuckle or two along the way. Week 23: November 26th (2021) Heading into the Black Friday Cyber Monday weekend it’ll be interesting to see how headlines about deals priced the same or cheaper before Black …

What eCommerce Sellers Need To Know About The US Supply Chain Crisis
What eCommerce Sellers Need To Know About The US Supply Chain Crisis

What eCommerce Sellers Need To Know About The US Supply Chain Crisis

Ask any eCommerce seller about the main issues weighing on their mind (and their balance sheet) and undoubtedly supply chain will come up as a topic of conversation. In the past year, we’ve seen the unfolding of many supply chain issues, from the unavailability of certain items to increased shipping costs and delayed shipping times. …

Choosing the Right Helpdesk Software
Choosing Helpdesk Software

Choosing the Right Helpdesk Software

If your company is ready to ramp up its customer service efficiency and productivity, there can be no better way of doing so than by implementing helpdesk software. Helpdesk software helps teams work more effectively, processes flow better and gives your customers the confidence that your business has their best interests at the forefront of …

10 Ways to Increase Customer Loyalty
Increase Customer Loyalty

10 Ways to Increase Customer Loyalty

Increasing customer loyalty is one of the most important factors in running a successful business. This is because research shows that typically, 80% of a business’s profits come from just 20% of its customers. On top of this, it’s also been proven that it is much more cost-effective to sell to existing customers than to …

Amazon Backend Keyword Optimization – An Illustrated Step by Step Guide For Sellers
Amazon Keyword Optimisation

Amazon Backend Keyword Optimization – An Illustrated Step by Step Guide For Sellers

A guest post about keyword optimization from our friends at, ZonGuru who make selling on Amazon easier with their powerful data insights and automation toolkit. Amazon keyword optimization is crucial to listing success on Amazon. An optimized product detail page receives more visibility and attention in search, driving higher clicks and sales than a poorly …

DTC eCommerce: Why Direct To Consumer Is The Future
D2C eCommerce

DTC eCommerce: Why Direct To Consumer Is The Future

Today’s consumers have high expectations when it comes to the brands they interact with delivering a positive customer experience. And many leading brands are responding to this expectation by taking their proposition directly to consumers. Lets take a closer look. The retail world is being shaken up as distribution models are changing to bypass distributors …

How to Improve Conversion Rates with Amazon Attribution
Improve Conversion Rate with Amazon Attribution

How to Improve Conversion Rates with Amazon Attribution

A guest post from our friends at Profit Whales, who help brands use marketing budgets and increase conversion rates efficiently. Amazon sellers know firsthand how difficult it is to track and measure the impact that external advertising channels have on sales. What kind of content and which channel helps bring the most audience to your …

eCommerce CRM Software: 7 Of The Best Solutions
eCommerce CRM Software: 7 Of The Best Solutions

eCommerce CRM Software: 7 Of The Best Solutions

Customer Relationship Management (CRM) software has been a game-changer for many businesses looking to grow their business, provide excellent customer service and expertly manage their customer relationships. There are many CRM software tools available on the market today. While they all have different features that make them unique, and specific types are tailored to specific …

Shipping: The Most Underrated Aspect of Your Customer Service Strategy
How shipping and customer service intertwine

Shipping: The Most Underrated Aspect of Your Customer Service Strategy

A guest post from our friends at EasyPost, whose Shipping API solves complex logistics problems for online merchants. Customer service is at the forefront of many businesses’ plans of attack and for good reason. Curating an enjoyable experience for your customers can be the difference between a one-time purchase and a loyal, repeat customer. Think …