9 Effective Tips for Customer Service Managers in 2021
Customer service managers

9 Effective Tips for Customer Service Managers in 2021

Being a customer service manager is a delicate balancing act! First and foremost, you must make sure that the needs of your customers are being met and that you’re delivering excellent customer service at all touchpoints. In addition, you might also be managing a team of customer service representatives internally, providing training and mentoring while …

10 Ways Your eCommerce Brand Can Win in 2021
Ecommerce brand tips

10 Ways Your eCommerce Brand Can Win in 2021

As this year draws to a close it feels more appropriate than ever to look ahead with a positive frame of mind and recognize that despite the things we cannot control there are steps we can take to ensure we master our own destiny.     Over the coming months, we will blog about what the retail …

7 Best Enterprise eCommerce Platforms for 2021
Enterprise Ecommerce Platforms

7 Best Enterprise eCommerce Platforms for 2021

If you’re involved in the running of an enterprise business, you will already know the importance of implementing business solutions that are purpose-built for large organizations. The needs of enterprise businesses are unique and require a specialized approach. But what size business exactly is considered an enterprise business? Enterprise businesses are defined as large organizations …

How to Sell on eBay for Beginners in 2021
eBay account suspended

How to Sell on eBay for Beginners in 2021

With over 182 million buyers, eBay is one of the world’s most popular online marketplaces. It provides individuals and businesses of every size with an opportunity to connect with international audiences, but the competition is also pretty stiff. For beginners to succeed, they need to understand the basics and master skills like listing optimization. This …