xSellco CEO and founder Ray Nolan hosts a practical, no-filler discussion tackling the biggest customer support issues facing customers right now. Join us to learn about strategies to improve your response times, handle queries across multiple marketplaces and more.
The digital transformation is well and truly underway. We take a look at the 6 most important customer expectations you must meet to be successful.
eDesk is the high-powered helpdesk purpose-built for e-commerce. We created a one-of-a-kind helpdesk, designed to help sellers resolve queries quickly & get back to selling.
You invested time and money into converting your prospects—you’ll want to ensure you don’t lose them. Here are our top customer retention strategies.
There’s more to negative customer feedback than just trying to avoid it. Here’s how to start applying it to your strategies to improve your business overall
The future of e-commerce customer support is here. A.I. technology is going to be a game-changer for support teams. Find out more.