Why your Black Friday customers never come back (And what you can do to change that!)

Why your Black Friday customers never come back (And what you can do to change that!)

Reading Time: 8 minutes Black Friday. It’s a magical time for sellers, as hoards of bargain-hunters flood the marketplace. If you’ve got the hot products, nailed your pricing and got your messaging right then you’ll make plenty of sales. But will you ever see these customers again? Probably not. Here’s how to change that.

Stop losing staff! Creating the perfect onboarding experience.

Stop losing staff! Creating the perfect onboarding experience.

Reading Time: 7 minutes 31% of employees quit within the first 6 months. Losing staff is a major headache for e-commerce businesses, losing them time and money. One of the most effective ways to hold on to your staff for longer is to improve the initial onboarding process. These are are our top tips for doing just that.

Smash your next multi-channel marketing campaign

Smash your next multi-channel marketing campaign

Reading Time: 7 minutes The customer’s journey, from first awareness of your product to purchase, is far from linear and often complicated. That’s why multi-channel marketing has become so important. Here’s what you need to know in order to smash your next campaign.