Reading Time: < 1 minute It’s never too late in the year to be profitable. In fact, we’re only now entering the business end of 2018. Here are the most important e-commerce date left and how you can make the most of them.
Reading Time: 8 minutes Black Friday. It’s a magical time for sellers, as hoards of bargain-hunters flood the marketplace. If you’ve got the hot products, nailed your pricing and got your messaging right then you’ll make plenty of sales. But will you ever see these customers again? Probably not. Here’s how to change that.
Reading Time: 7 minutes 31% of employees quit within the first 6 months. Losing staff is a major headache for e-commerce businesses, losing them time and money. One of the most effective ways to hold on to your staff for longer is to improve the initial onboarding process. These are are our top tips for doing just that.
Reading Time: 3 minutes eBay promoted listings can be a great way to increase a product’s visibility to more buyers and create more sales. We discuss the main advantages and to set yourself up for success.
Reading Time: 3 minutes Every 90 seconds, a store using Shopify makes its first sale. Here’s how eDesk’s ecommerce helpdesk enables you to improve customer service on Shopify.
Reading Time: 6 minutes With over 175 million potential customers, selling on eBay is a popular decision for a wide variety of online businesses. It no longer specializes in second-hand goods and is now seen a viable alternative to Amazon and an integral part of any multi-channel strategy.
Reading Time: 7 minutes With so many sellers operating on multiple platforms and marketplaces, we asked our friends at Veeqo for advice on how sellers can keep their fulfillment costs down. They’ve come back to us with 9 amazing tips to help you become more efficient and save money.
Reading Time: 6 minutes Early on as a business, customer support isn’t all that complicated. As your business grows, things become more complicated. A backlog builds and your SLAs suffer. These are the warning signs that you need a help desk.
Reading Time: 7 minutes The customer’s journey, from first awareness of your product to purchase, is far from linear and often complicated. That’s why multi-channel marketing has become so important. Here’s what you need to know in order to smash your next campaign.