A bad customer experience with a D&D purchase pushed Ted Cory to launch Skullsplitter Dice, a brand for role-players that focuses on shopper satisfaction.
Lorna Franklin
One million Instagram followers and counting: how Public Desire nails customer experience
Read the story of how global footwear brand Public Desire, handles the customer experience demands of today’s fashion savvy female.
Customer retention strategies: how to keep first-time buyers coming back
You invested time and money into converting your prospects—you’ll want to ensure you don’t lose them. Here are our top customer retention strategies.
Amazon Multi-Channel Fulfillment: what to know and how to use it
With more sales channels comes the need for a smooth order fulfillment process. Here’s how Amazon Multi-Channel Fulfillment can streamline your business.
Seller Spotlight: How FreestyleXtreme gets over 800 positive reviews every month
Watch our interview with FreestyleXtreme to see how they’ve leveraged a unique customer experience to skyrocket their Amazon and eBay reviews.