Every 90 seconds, a store using Shopify makes its first sale. Here’s how eDesk’s ecommerce helpdesk enables you to improve customer service on Shopify.
Again and again, you’ll find the same customer service tips online. We interviewed 7 experts in the space to find out the tips needed to set you aside from the competition
Interested in selling online, but want to avoid the hassle of running a regular e-commerce business? Consider drop shipping on Amazon.
Same day delivery may be all the rage, but exceptional customer service shouldn’t be forgotten. Check out these strategies to maintain customer loyalty.
Resolved an issue for an eBay customer and want to get their feedback revised? Here’s how to go about requesting eBay feedback revision.
Just starting out with your online store? We asked six successful online sellers what customer service advice they wish they’d known from day one.
xSellco and Yieldify teamed up to reveal what online sellers can do at five key stages of the buyer journey to increase customer engagement in e-commerce.
So many data points, but what exact customer support metrics to follow? Here are four meaningful metrics that our customer support team swear by.
Calling on all online sellers! It’s time to put the excuses aside and get control of your Amazon customer feedback. Here’s what you need to do.
A negative review isn’t the end of the world. Here are four ways that online sellers can reap the advantages of negative feedback.