This is how eBay may just win its war with Amazon

This is how eBay may just win its war with Amazon

Right now, eBay is losing the war with Amazon. But that doesn’t mean that it’s down and out. If recent developments and strategic decisions are anything to go by then eBay might just be able to turn the tide long-term.

This is how sellers can win the war on online returns

This is how sellers can win the war on online returns

Serial returners trying to game the system. It can feel impossible to defend yourself from them. There will always be genuine cases too, people who’ve made an honest mistake or have been sent the wrong thing (it happens!), but there are still steps you can take to limit their frequency.

How AI-powered customer service will boost your bottom line

How AI-powered customer service will boost your bottom line

Artificial Intelligence is the most exciting development in the field of customer support in recent memory, allowing businesses to engage more effectively with their clients than ever before. The knock-on effect that this is going to have on your bottom line is very exciting. Here’s why.