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Clodagh Callan
How to provide exceptional customer service on eBay
In eBay 2 min read

How to provide exceptional customer service on eBay

Want to receive positive feedback on every eBay sale? Here’s how eDesk can help you deliver exceptional customer service every time.

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By Clodagh Callan
How to stop customer complaints before they happen
In Customer Service 3 min read

How to stop customer complaints before they happen

It’s nearly impossible to stop customer complaints, but there are several steps you can take to reduce the amount of unsatisfied customers you deal with.

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By Clodagh Callan
3 ways to improve customer service in 2019
In Customer Service 3 min read

3 ways to improve customer service in 2019

E-commerce customer service is changing rapidly and it can be difficult to keep. Use 2018 to focus in on these three most achievable goals for team.

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By Clodagh Callan
Q&A on Amazon’s buyer opt-out policy: 2018 update
In Amazon 2 min read

Q&A on Amazon’s buyer opt-out policy: 2018 update

xSellco support helps Amazon sellers manage the marketplace buyer opt-opt policy and get positive feedback from customers who are happy to connect.

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By Clodagh Callan

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