Social media has been the fastest-growing driver of eCommerce referrals in recent years and Instagram’s growing eCommerce influence has been a massive contributor to this.
Remote customer support can be a great way of improving productivity. It’s not just a negative outcome of the Covid-19 pandemic when done properly. Check out these 10 top tips on making remote customer support a success.
MESSAGE FROM OUR CEO Friday 27th March 2020 We are living in a time of unprecedented change. We are seeing profound social and economic changes unfold as the world endeavours to tackle COVID-19. Our thoughts and support go to all those who are at the frontline of this challenge, and those whose families, businesses and …
The Coronavirus pandemic is an existential threat to many businesses all over the world. But even the most traditional retailers have a pathway through these difficult times; opening an online store.
These eCommerce statistics demonstrate the phenomenal growth of the online shopping industry in 2020. See how big it’s getting and which channels are experiencing the biggest rise in activity.
The COVID-19 pandemic is placing enormous strain on people, communities and businesses all over the world. While we’re sure that like us, your core focus is on your family and community, we want to find ways that we can help you keep your business running smoothly and efficiently during these difficult times.
Watching customer service videos is a great way to grow your knowledge, be inspired and find tips to share with your support team. Ranging from two minutes to twenty minutes, here are 14 inspirational customer service videos to inspire you and your team.
Multichannel eCommerce software is essential to sellers who are maximizing their target market by selling on multiple marketplaces in 2020. Check out the multichannel software you simply can’t do without.
If you get Shopify dropshipping right, your store can thrive without having to deal with handling and shipping a mountain of products. But how does it compare with dropshipping on other online marketplaces and platforms?
eCommerce marketing is the lifeblood of your online store. If you aren’t trying out every tactic to bring the sales in, you’re leaving money on the table!