Social media has been the fastest-growing driver of eCommerce referrals in recent years and Instagram’s growing eCommerce influence has been a massive contributor to this.
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Tips on how to handle the increase in online support tickets during the Coronavirus (Covid-19) pandemic
The COVID-19 pandemic is placing enormous strain on people, communities and businesses all over the world. While we’re sure that like us, your core focus is on your family and community, we want to find ways that we can help you keep your business running smoothly and efficiently during these difficult times.
14 stunning customer service videos to motivate and inspire
Watching customer service videos is a great way to grow your knowledge, be inspired and find tips to share with your support team. Ranging from two minutes to twenty minutes, here are 14 inspirational customer service videos to inspire you and your team.
What multichannel eCommerce software is essential in 2020?
Multichannel eCommerce software is essential to sellers who are maximizing their target market by selling on multiple marketplaces in 2020. Check out the multichannel software you simply can’t do without.
Shopify dropshipping: the ideal business model?
If you get Shopify dropshipping right, your store can thrive without having to deal with handling and shipping a mountain of products. But how does it compare with dropshipping on other online marketplaces and platforms?
eCommerce Marketing: 20 essential tactics for 2020!
eCommerce marketing is the lifeblood of your online store. If you aren’t trying out every tactic to bring the sales in, you’re leaving money on the table!
eBay star ratings: what they mean and how to get them!
The eBay star rating system helps shoppers identify sellers who provide excellent customer service and a great shopping experience. Find out how you can win some for your online store!
Selling internationally: Five critical areas to consider
If you want to break into the exploding cross-border eCommerce market and reach a mountain of new customers, it’s time to start selling internationally!
Why your online store needs an eCommerce mobile app
Are you currently weighing up whether or not to build an eCommerce mobile app for your online store? With 48% of web page views worldwide taking place on mobile devices it certainly should be a question to ask yourself.
eCommerce customer service: the ultimate guide
eCommerce customer service can improve your ratings, win you more reviews and boost your sales! Getting it right is hugely important for online sellers!