Product Update - June, 2019

2 min read

The eDesk team have been working to design and enhance features for our eCommerce helpdesk so our customers can halve the time and cost of support.

eDesk reviewed by popular directory for business software, FinancesOnline!

1 min read

We are delighted to announce that FinancesOnline has recently awarded us the Rising Star Award and Premium Usability Award 2019.

Product Features Update

3 min read

Our team have been busy enhancing eDesk’s functionality. Here’s a list of the most recent updates that help our customers offer top class support and get five star feedback.

What life is really like as an Amazon FBA seller

13 min read

Is Fulfilled by Amazon (FBA) really as good as some sellers make out? We take a look at the most common pitfalls that sellers need to be aware of.

What is help desk software and why do you need it for eCommerce?

4 min read

How helpdesk software will create a loyal customer base for your eCommerce business. Learn about the benefits of an eCommerce help desk in this article.

Advice for marketing your eBay store

4 min read

You've taken the first big step & created an eBay store. Time for the money to start rolling in, right? Not quite. You still need to be doing a bit of marketing. Here's how to get customers to your listings.

What is eDesk?

eDesk is the ultimate help desk for online sellers. It’s purpose-built for eCommerce, enabling you to resolve customer queries across each of your marketplaces and channels from one central mailbox.

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